We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Event or project details submitted through forms
• Information shared through phone calls, text messages, or chat tools

We may also collect non-personal information automatically, such as:

• IP address
• Browser type
• Device information
• Pages visited and interactions on our website

Information collected may be used to:

• Respond to inquiries and requests
• Provide service information, quotes, or availability
• Schedule consultations or services
• Communicate with you regarding your inquiry
• Improve website performance and user experience
• Measure advertising and marketing performance

We do not sell or rent your personal information.

Our website may use third-party services such as:

• Google Ads
• Google Analytics
• Call tracking and conversion tracking tools
• Chat or messaging platforms

These services may use cookies or similar technologies to understand user behavior and advertising effectiveness.

You can learn more about how Google uses data here:
https://policies.google.com/privacy

Cookies and similar technologies may be used to:

• Analyze traffic and usage patterns
• Improve site functionality
• Track advertising performance

You may disable cookies through your browser settings if desired, though some features may not function properly.

If you contact us by phone, text message, or messaging tools:

• Calls may be recorded or logged for quality and training purposes
• Messages may be stored to assist with follow-ups and customer service

Message and data rates may apply depending on your carrier.

We take reasonable steps to protect your personal information. Information may be shared only with:

• Service providers necessary to operate our website or marketing
• Legal authorities when required by law

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

This Privacy Policy may be updated from time to time. Updates will be posted on this page with the revised date.

The Flooring and Remodeling Shop
Phone: (972) 746-1575
Email: info@theflooringandremodelingshop.com
Service Area: Plano, Texas